BurlWoodBox is a two person company. Al, the wood butcher, and Deb, the sander/finisher. We put "ourselves" into very box we make and sell. After they leave our family we hope that they will remain in your family for a very long time. Minor repairs are free of charge from accidental "injuries".
Payment must be made within 7 days of purchase.
We accept Pay Pal and direct checkout through Etsy as well as checks and money orders.
Purchases by check will not be shipped until the check clears.
All shipping is through USPS Priority Mail.
Contact us should you wish an item shipped overseas. Shipping rates and policy change so quickly now that we cannot give a shipping quote overseas until we weigh your particular box purchase.
We usually ship the next business day including Saturday.
We accept returns on a case by case basis.
Returns do not include the shipping cost.
Exchanges are permitted with an additional shipping charge.
We are more than happy to discuss a custom order box as long as it falls within the parameters of a band saw box. You may give us a call or drop us an e regarding special orders or custom drawer configurations.